Privacy Policy
This Privacy Policy explains how QognyX (“we”, “our”, “us”) processes personal data in connection with its services.
1. Data We Collect
- Contact information (name, email, company)
- Account credentials
- Usage logs and access metadata
- Uploaded business documents
- Support communications
2. How We Use Data
- Provide and operate the platform
- Customer support
- Security monitoring
- Service improvement
- Regulatory compliance
3. Legal Basis
We process personal data under:
- Contract performance
- Legitimate interest
- Legal obligations
- Consent (when required)
4. Data Sharing
We do not sell personal data.
- Hosting providers
- Security vendors
- Legal authorities (when required)
5. Storage & Retention
Data is retained only as long as necessary for contractual and regulatory purposes. Backups follow strict retention schedules.
6. Security
We implement technical and organizational measures including encryption, access controls, monitoring, and audits.
7. Your Rights
- Access
- Correction
- Deletion
- Restriction
- Portability
- Objection
Requests are handled within 30 days under GDPR standards.
8. Cookies
We use essential and analytical cookies. No advertising cookies are used without explicit consent.
9. International Transfers
When data is transferred outside the EU, we apply standard contractual clauses and equivalent safeguards.
10. Contact
Email: [email protected]